Data Protection
Last Updated: January 2026

99xq's Privacy Policy — Your information is safe with us

Your privacy is our top priority at 99xq. This Privacy Policy explains what information we collect, why we collect it, how it is stored, and when it may be shared. By using 99xq, you agree to this Privacy Policy.

How We Protecting Your Information

The core pillars of 99xq's privacy protection at a glance

256-Bit SSL Encryption

All your data transmissions are protected with industry-standard SSL encryption. No third party can read or alter your information in transit.

Secure Data Storage

Your personal data is stored on encrypted servers. Multi-layer firewalls and regular security audits are in place to prevent unauthorized access.

No Sale of Personal Data

99xq never sells your personal data to third parties. Your data is used solely to improve our services and verify your identity.

Identity Verification

Documents collected during KYC are used solely for age and identity verification. These documents are stored in a secure vault.

Cookie Controls

We use cookies to improve our service quality. You can manage cookie preferences through your browser settings at any time. All cookies except essential ones are optional.

Personal Privacy

Your gaming history, transaction details, and account information on the 99xq platform are completely confidential. No third party has access to this data.

1

What Types of Information We Collect

We collect various types of information when you register and use 99xq. The sole purpose of this data collection is to provide you with a better and more secure service. We do not collect any unnecessary data, in line with our Privacy Policy.

Data Type Example Time of Collection
Personal Identity Name, date of birth, nationality At Registration
Contact Information Email, phone number At Registration
Financial Information Payment methods, transaction history Deposit / Withdrawal Time
Identity Verification Documents NID, passport copy During KYC verification
Technical Information IP address, device information, browser Each Session
Usage Data Gaming history, bet records While Using the Platform

We only collect information that is necessary to provide our services, ensure security, and fulfill legal obligations. 99xq never collects excessive or irrelevant data.

2

Purpose of Data Collection

99xq uses your personal information for specific, legitimate purposes only. We never use your data beyond those purposes. The main purposes are outlined below:

  • Account Management: Your information is used to create, verify, and manage your account.
  • Service Delivery: To ensure smooth operation of betting, gaming, deposit, and withdrawal services.
  • Security & Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Compliance: To meet AML, KYC, and other regulatory compliance requirements.
  • Customer Service: To resolve your issues and answer your questions.
  • Personalized Experience: To analyze your preferences and usage patterns in order to improve our services.
  • Promotional Communications: To send you relevant offers and bonus updates, with your consent.

If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings or by contacting our support team.

3

Data Sharing Policy

99xq does not sell or rent your personal information. In limited circumstances, certain data may be shared with specific third parties — and any such sharing is always done in your best interest.

  • Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process your transactions.
  • Identity Verification Services: With licensed verification agencies to complete the KYC process.
  • Regulatory Authority: In response to valid requests from licensing authorities or law enforcement agencies.
  • Technology Partners: Technology companies that support platform operations, all bound by strict confidentiality agreements.
  • Legal Obligations: To comply with court orders or government directives.

All third parties we work with are bound by strict data protection agreements and may only use your information for the specific purposes outlined.

99xq never shares your information with advertising agencies, data brokers, or any other commercial entity. This is a core part of our privacy commitment.

4

Cookies & Tracking Technologies

99xq uses cookies and similar technologies to keep the platform running smoothly. These enhance your browsing experience and help the platform perform at its best.

  • Essential Cookies: These are essential for maintaining your login session and ensuring platform security. Disabling them may cause the platform to function incorrectly.
  • Functional Cookies: To remember your preferred language, settings, and other personalization preferences.
  • Analytics Cookies: To understand how users interact with the platform and continuously improve our services.
  • Security Token: To protect your account from unauthorized access.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

5

Data Retention Duration

99xq retains your data only for as long as necessary or legally required. Information is kept while your account is active and may be retained for a defined period after account closure.

  • Account Information: For the duration of account activity and a minimum of 5 years after closure.
  • Financial Transaction Records: Typically 7 years, as required by legal obligations.
  • KYC Documents: Up to 5 years after account closure.
  • Communication Records: Customer service communications are retained for 3 years.
  • Log Files: 12 months for security analysis.

Once the designated retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

6

Your Rights

You have several important rights under the 99xq Privacy Policy. Contact us at any time to exercise these rights.

Your Right to Privacy

You have full control over your data at 99xq

Right to Access

You have the right to know and view what information we hold about you.

Right to Rectification

You can request a correction if any of your information is inaccurate.

Right to Erasure

You may request the deletion of your personal data under certain circumstances.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You can request a copy of the information we hold about you in a structured format.

Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

7

Protecting Children's Privacy

99xq is strictly an adults-only (18+) platform. We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor's information has been collected by mistake, it will be deleted immediately.

If you believe a minor has registered on 99xq, please notify our support team immediately. Parents and guardians are advised to use appropriate parental controls on their devices.

8

Privacy Policy Updates

99xq may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through the platform. Continued use of the platform after changes take effect will be considered your acceptance of the updated policy.

  • Minor Changes: Changes such as spelling corrections or clarifications may take effect without separate notice.
  • Important Changes: You will be notified at least 30 days in advance of any significant changes to how your data is used.
  • Version History: Previous versions of the policy are available upon request.

The most current version of our Privacy Policy will always be available on this page. You can check the "Last Updated" date at the top of the page to see when the policy was last revised.

9

Contact Us

If you have any questions about our Privacy Policy or want to make a request regarding your personal data, please get in touch with us. Our dedicated privacy team will respond as soon as possible.

  • Live Chat: Get instant assistance via 24/7 Live Chat.
  • Email: Send your request to [email protected].
  • General Support: [email protected] — you can typically expect a response within 24 hours.
  • FAQ: For answers to common questions FAQ Page View.

Including your account ID and registered email when submitting a deletion or correction request will help speed up the process.

Safe & Trusted Platform

Privacy Guaranteed — Right Now Join

Your information is fully protected at 99xq. Register now and start enjoying a safe gaming experience.

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